Terms of Service

Last Updated: February 26, 2026

These Terms of Service (“Terms”) govern your access to and use of the Autoshopz platform (the “Service”) operated by Pushing Back Software, LLC (“we,” “us,” or “our”). By creating an account or using the Service, you agree to be bound by these Terms.

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity.

1. Description of Service

Autoshopz is a data reporting and business intelligence platform for the automotive service industry. The Service provides:

  • Integration with Tekmetric shop management software to generate performance reports and dashboards
  • Integration with QuickBooks Online to reconcile shop operational data with accounting records
  • Goal tracking, sales performance analysis, and profit auditing tools
  • Automated report generation and delivery

The Service is provided on a subscription basis as described in Section 4.

2. Account Registration

To use the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete registration information
  • Maintain the security of your account credentials
  • Promptly notify us of any unauthorized use of your account
  • Accept responsibility for all activity that occurs under your account

You must be at least 18 years of age to create an account. We reserve the right to refuse service, terminate accounts, or cancel subscriptions at our sole discretion.

3. Third-Party Integrations

Tekmetric

By connecting your Tekmetric account, you authorize us to access your shop data through the Tekmetric API for the purpose of generating reports and analytics. You represent that you have the right to authorize this access for the shops you connect.

QuickBooks Online

By connecting your QuickBooks Online account, you authorize us to access your accounting data through Intuit’s API using OAuth 2.0 for the purpose of reconciliation and comparison reporting. You represent that you have the right to authorize this access.

You may disconnect any third-party integration at any time through your account settings. Disconnection will stop future data synchronization. You may also request deletion of previously synced data by contacting us.

Important: The Service relies on data provided by third-party platforms. We are not responsible for the accuracy, completeness, or availability of data from Tekmetric, QuickBooks Online, or any other third-party service. Disruptions to third-party services may temporarily affect the functionality of our Service.

4. Subscription and Payment

Plans and Billing

The Service is offered under subscription plans as described on our website. Subscription fees are billed in advance on a recurring basis (monthly or annually, depending on your plan). Payment is processed through our third-party payment processor (Stripe).

Renewals

Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date.

Cancellation

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial billing periods.

Price Changes

We may change subscription pricing with at least 30 days’ notice. Price changes take effect at the start of your next billing period following the notice.

5. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of applicable regulations
  • Attempt to gain unauthorized access to other users’ accounts or data
  • Interfere with or disrupt the Service or its infrastructure
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Use the Service to develop a competing product
  • Resell, sublicense, or redistribute access to the Service without our written consent
  • Exceed any rate limits or usage restrictions associated with your plan
  • Upload or transmit malicious code, viruses, or other harmful content
  • Scrape, crawl, or use automated tools to extract data from the Service beyond intended API usage

6. Intellectual Property

Our Property

The Service, including its software, design, features, documentation, and branding, is owned by Pushing Back Software, LLC and is protected by intellectual property laws. These Terms do not grant you any ownership interest in the Service. You are granted a limited, non-exclusive, non-transferable, revocable license to use the Service for the duration of your subscription.

Your Data

You retain all rights to the data you provide to the Service and the data accessed through your connected third-party accounts. We claim no ownership over your business data. We use your data solely as described in our Privacy Policy to provide the Service.

7. Data Handling and Security

We take the security of your data seriously. Details about how we collect, use, store, and protect your data are described in our Privacy Policy, which is incorporated into these Terms by reference.

You acknowledge that:

  • You are responsible for maintaining the accuracy of your data within connected third-party systems (Tekmetric, QuickBooks Online)
  • Reports generated by the Service are based on data provided by you and your connected integrations
  • You should verify report outputs against your own records before making business decisions

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

  • The Service will be uninterrupted, error-free, or secure
  • Reports or data will be completely accurate or current
  • The Service will meet all of your specific requirements
  • Defects in the Service will be corrected within any particular timeframe

The Service does not provide accounting, tax, legal, or financial advice. Reports and reconciliation tools are provided for informational purposes to assist your business operations. You should consult qualified professionals for accounting, tax, and financial decisions.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PUSHING BACK SOFTWARE, LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

These limitations apply regardless of the theory of liability (contract, tort, strict liability, or otherwise) and even if we have been advised of the possibility of such damages.

10. Indemnification

You agree to indemnify, defend, and hold harmless Pushing Back Software, LLC, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any applicable law or regulation
  • Your infringement of any third-party rights
  • Any data you provide to or through the Service

11. Term and Termination

Term

These Terms are effective when you create an account and remain in effect until terminated.

Termination by You

You may terminate your account at any time by cancelling your subscription and contacting us to request account deletion.

Termination by Us

We may suspend or terminate your access to the Service immediately if you breach these Terms, fail to pay subscription fees, or if we are required to do so by law. We may also discontinue the Service with 90 days’ notice.

Effect of Termination

Upon termination, your right to use the Service ceases immediately. We will retain your data for up to 30 days following termination to allow for data export requests. After that period, your data will be deleted in accordance with our Privacy Policy.

12. Modifications to Terms

We may update these Terms from time to time. When we make material changes, we will notify you by email or by posting a notice within the Service at least 30 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service.

13. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Pennsylvania, without regard to its conflict of law provisions.

Any dispute arising from these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration administered in accordance with the rules of the American Arbitration Association, held in Pennsylvania. The arbitrator’s decision shall be final and binding.

Nothing in this section prevents either party from seeking injunctive relief in a court of competent jurisdiction.

14. General Provisions

  • Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Pushing Back Software, LLC regarding the Service.
  • Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
  • Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
  • Assignment: You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
  • Force Majeure: We shall not be liable for any delay or failure in performance resulting from causes beyond our reasonable control.
  • Notices: We may send notices to the email address associated with your account. You may send notices to us at the contact information below.

15. Contact Us

If you have questions about these Terms, please contact us:

Pushing Back Software, LLC Email: tom@autoshopz.com